Shipping Policy

 

Tangible Goods

All products are printed on demand and many are shipped out within 3 business days. Posters and one item checkout ship the fastest.

When buying multiple kinds of products at checkout such as mugs and apparel, they are often sent separately as they may be produced at different locations. We want to make sure that each item is carefully packaged on its own to prevent breakage or damage.

Average shipping times:

  • USA: 5-7 business days

  • Canada: 7-12 business days

  • International: 10-20 business days

International shipping:

International shipments may incur customs fees. Since each country’s customs policy is different, we can always cover these fees. The final fee is usually based on a variety of factors like weight, value, and size so if you live in a country where you normally gave to pay a standard customs fee, be prepared for that extra cost.

Order never arrived:

If your order didn’t arrive, be sure to let us know. First, check your shipping confirmation and check that you entered the correct address. If the address was incorrect, We’d be happy to send you a replacement to the correct address.

If the shipping address was correct, get in touch with me at hello@themakersapparelco.com with your order information. That way we can try to replace your order by sending it to a new address to prevent it

Returns policy

 

Damaged items:

No one wants to be stuck with a damaged product. If it arrives to you damaged, then please get in touch with us for a replacement at no charge! We have a 14 day replacement policy, but if you don’t get ahold of us by then we can no longer offer a replacement for free.

To make this process go faster please provide photos of the unsatisfactory product, your order information, and email me hello@themakersapparelco.com so we can make it right.

Tangible items:

There are no refunds or returns for items unless they damaged or get lost in the mail. Since everything is printed on demand, we don’t have storage or inventory to exchange an item. Please make sure to double check the size guide before ordering to make sure your apparel fits perfectly.